Grow with Godo
A comprehensive operational service for hotels and accommodation providers, designed to increase efficiency, utilization, and revenue. By taking over daily operational tasks, it allows property owners and staff to focus on the guest experience and other aspects of the business.
The service is built on a foundation of industry expertise and strategic partnerships, with a team of hospitality specialists who understand the challenges hoteliers face.
Guest Communication
This service manages all guest interactions via phone, email, and integrated sales channels, 24/7. It provides quick responses to inquiries and changes, reducing the workload on property staff and improving the guest experience. This service includes AI capabilities, offering hands-on support.
Revenue Management
Godo performs active price management using specialized software (Revenue management software RMS) in collaboration with the property. The team sets up a price and utilization plan, adjusts prices regularly, and follows the owner's goals to maximize revenue by selling at the right price at the right time.
Channel Expert
This service handles the setup, configuration, and general administration of sales channels (OTAs). The team ensures that all information, such as images, text, availability, and prices, is correctly presented to improve the property's visibility in search results. They also assess opportunities to open new sales channels.
Booking Office
Booking Office manages bookings and communications with travel agencies and wholesalers. This includes handling individual and group bookings, ensuring contract prices are correctly set up in Travia, and updating price lists annually.
Treasury
This service automates payment processing and invoicing. It ensures that bookings from sales channels and websites are charged on time and that invoices are sent to the accounting system. It supports secure payments through various methods, including virtual cards and 3DS authentication, to ensure good cash flow and prevent revenue loss.
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What Growth Services Deliver
Increased sales
Optimized distribution, dynamic pricing strategies, and expert channel management drive higher conversion rates, and sustainable revenue growth.
Enhanced guest experience
Professional & timely and guest communication before, during, and after the stay delivers a seamless journey with AI assistance and human monitoring.
Increased payment security
Refunds and cancellations are processed correctly and efficiently, improving guest trust while protecting hotel revenue.
Operational excellence
Streamlined booking, payment, and revenue operations handled by industry specialists ensure maximum efficiency, accuracy, and consistency.
Increased booking security
Centralized booking management, verified sales channels, and controlled allotments reduce errors, prevent overbookings, and ensure reliable reservation handling.
We have seen steadier occupancy throughout the year. Even during the low season, performance is more stable, and revenue continues to grow. I feel more confident in what Iâm doing, and every month we set goals that we almost always achieve.
Alexandra GyĂ°a FrĂmannsdĂłttir, Hotel Manager
Hotel MĂșli
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